Wading River–Shoreham Chamber of Commerce
Refund and Cancellation Policy
Effective Date: October 24, 2026
Website: www.wadingrivershorehamchamber.com
Email: wrsc@wadingrivershorehamchamber.com
1. General Policy
The Wading River–Shoreham Chamber of Commerce ("Chamber," "we," "our," or "us") is committed to maintaining fair, transparent, and consistent policies regarding payments, cancellations, and refunds.
As a community-focused organization, the Chamber relies on membership dues, event registrations, vendor fees, and sponsorship contributions to support local businesses, community programs, networking opportunities, and events.
By purchasing a membership, registering for an event, applying as a vendor, or purchasing a sponsorship, you agree to the terms of this Refund and Cancellation Policy, subject to applicable law.
2. Annual Membership Dues
All annual Chamber membership dues are nonrefundable once membership has been approved and activated, except where otherwise required by law.
Membership dues support the Chamber's ongoing operations, programs, business promotion, and community initiatives.
Memberships are generally valid for 12 months from the date of activation unless otherwise specified.
Members may cancel their membership at any time by submitting a written request.
Membership cancellations do not qualify for prorated refunds.
Membership benefits remain available through the end of the paid membership period unless membership is terminated under applicable Chamber policies.
Failure to utilize membership benefits does not qualify a member for a refund.
If a membership application is declined and payment has already been collected, the Chamber will issue a full refund.
3. Chamber Event Registrations
The Chamber organizes networking meetings, business mixers, educational seminars, holiday celebrations, and community events.
Cancellation by an Attendee
Unless a specific event states otherwise:
Cancellations received before the event are not eligible for a refund.
Failure to attend an event does not qualify for a refund.
Requests to transfer registrations to another attendee may be approved at the Chamber's discretion.
Transfer requests must be submitted in writing to wrsc@wadingrivershorehamchamber.com.
Cancellation by the Chamber
If the Chamber cancels a paid event and does not reschedule it, registered attendees will be offered a full refund.
If an event is rescheduled, existing registrations will generally remain valid for the new date.
4. Vendor Registration Fees
Vendor participation at Chamber-sponsored events, including festivals, fairs, and community celebrations, may require an application, approval, and payment.
Vendor Application and Approval
Submission of a vendor application does not guarantee acceptance.
Vendor participation is subject to Chamber approval and space availability.
If a vendor application is declined after payment has been collected, a full refund will be issued.
Vendor-Initiated Cancellations
Unless the specific event's vendor agreement states otherwise:
All cancellations received before the event are nonrefundable.
Vendors who fail to attend or occupy their assigned space are not eligible for a refund.
Vendor Removal
Vendors removed from an event for violating published event rules, safety requirements, or applicable laws are generally not eligible for a refund, except where required by law.
5. Weather-Related Cancellations and Postponements
The Chamber hosts indoor / outdoor community events that may be affected by weather conditions, including rain, high winds, severe storms, or other safety concerns.
The Chamber reserves the right to postpone, reschedule, relocate, modify, or cancel an event when reasonably necessary.
If an Event Is Rescheduled
Vendor registrations and event tickets will generally transfer automatically to the rescheduled date.
If an Event Is Canceled Without Rescheduling
Paid attendee registrations and vendor fees will not be refunded unless a different lawful cancellation arrangement was clearly disclosed and agreed to at registration.
The Chamber is not responsible for additional expenses incurred by participants, including transportation, lodging, merchandise, staffing, equipment rental, or other preparation costs, except as required by law.
6. Sponsorship Payments
Sponsorship contributions help fund Chamber programs, business initiatives, and community events.
Sponsorship Refunds
Sponsorship payments are generally nonrefundable once advertising, promotion, printing, or other sponsorship benefits have begun.
If a sponsored event is canceled, the Chamber will review whether sponsorship benefits have already been delivered and offer an appropriate refund, credit, or alternative benefit consistent with the sponsorship agreement and applicable law.
Any event-specific sponsorship agreement will govern where its terms differ from this general policy.
7. Donations and Contributions
Voluntary donations and charitable contributions made to support Chamber initiatives are generally nonrefundable.
If a donation was made in error or an incorrect amount was charged, the donor should contact the Chamber promptly.
The Chamber will review requests for correction or refund individually.
Donations designated for a particular project or program will be handled in accordance with applicable law and any restrictions accepted by the Chamber.
8. Duplicate or Incorrect Payments
If you believe you were charged more than once or charged an incorrect amount, please contact the Chamber as soon as possible.
Verified duplicate payments or billing errors will be corrected, and any amount collected in error will be refunded.
9. Refund Processing
Approved refunds will generally be issued to the original payment method whenever possible.
Please allow approximately five (5) to ten (10) business days after a refund is issued for the funds to appear in your account, depending on your financial institution or payment provider.
Processing times may vary.
Refunds will be issued in accordance with applicable law, including any legally required deadlines.
10. How to Request a Refund
All refund and cancellation requests must be submitted in writing.
Please email:
wrsc@wadingrivershorehamchamber.com
Include the following information:
Full name
Business or organization name, if applicable
Email address used during registration
Name and date of the event or membership purchase
Date and amount of payment
Reason for the refund request
The Chamber may request additional information necessary to verify the transaction.
Refund requests will be reviewed in accordance with this policy, applicable event agreements, and relevant laws.
11. Exceptions and Special Circumstances
The Chamber recognizes that unexpected circumstances may arise.
Requests involving medical emergencies, family emergencies, or other extraordinary circumstances may be considered individually.
Any discretionary exception must be approved by an authorized Chamber representative.
Granting an exception in one situation does not obligate the Chamber to grant similar exceptions in other circumstances.
Nothing in this policy limits rights or remedies available under applicable law.
12. Changes to This Policy
The Chamber reserves the right to update this Refund and Cancellation Policy as needed.
Any changes will be posted on our website with a revised effective date.
Unless otherwise required by law or agreed to by the purchaser, the refund terms disclosed at the time of purchase will govern that transaction.
13. Contact Information
For questions regarding payments, cancellations, or refunds, please contact:
Wading River–Shoreham Chamber of Commerce
Website: www.wadingrivershorehamchamber.com
Email: wrsc@wadingrivershorehamchamber.com
Our Commitment
The Wading River–Shoreham Chamber of Commerce appreciates the continued support of our members, local businesses, sponsors, vendors, and community.
Our refund policies are designed to balance fairness to participants with the financial commitments required to organize quality events, promote local businesses, and support community initiatives.
We thank you for your understanding and support of the Wading River–Shoreham business community.